Monthly Archives: March 2012

Physical Therapy Billing – 3 Ways to Improve Cash Flow in a Physical Therapy Business

Your Physical Therapy billing software, or your physical therapy billing service most certainly help you keep your finger on the pulse of your cash flow. The simplest way to measure and manage your cash flow is with the Days A/R metric. Simply put, Days A/R (or Accounts Receivable Days) is a measure of how many days on average it takes to collect the revenue for the services your clinic provides. Your Accounts Receivable is the total balance owed to

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Hiring Right for Physical Therapy Billing Service and Your Physical Therapy Practice

I had an interesting experience this week. I met a candidate who was interviewing for an account management position at a local coffee house that is part of a large chain. Account managers are one of the most critical positions in our company – they are our face to our physical therapy billing service clients. They interact daily with our billing service customer’s staff to provide direction, guidance and feedback. They are responsible for building the relationships that

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Fee Schedules and Allowed Reimbursement in Physical Therapy Billing

I just ran into a series of blog articles that included some misinformation on fee schedules.  Although I would much rather write on clinical management, I felt obliged to write on this, because it is a constant source of confusion. By and large, you should not charge different payers different fees for the same service.  If you do want to consider creating multiple fee schedules, talk to a knowledgeable healthcare attorney or consultant and have

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Helping to Heal People is Really What Physical Therapy Business is About

We just had a really great call from an old patient of our Chief Physical Therapist, Jerry Henderson.  She had a horribly twisted back that doctors thought was Scoliosis. Jerry didn’t agree and helped her with some treatments and exercises that fixed her back for good. She hasn’t had pain for 6 years. She tracked Jerry down to get a recommendation. Very cool story about Jerry and how he was helping people, but also a

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Measuring No Shows in Physical Therapy Practice Management

I did a recent series of blogs on improving your no show rates based on interviews with Paul Christensen, DPT, OCS, ATC, FAAOMPT, who is on the Clinical Advisory Group for Clinicient.  Working on these blog articles reminded me of an important problem: there is not an accepted standard for counting no shows and cancellations.  To get meaningful metrics on failed appointments across different organizations, everyone must use the same standards and policies and have a common reporting infrastructure. 

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    Clinicient is dedicated to helping private practices in Outpatient Rehabilitation succeed by offering a unique combination of integrated physical therapy software, efficient business processes, physical therapy billing experience and an unprecedented knowledge base of payer rules. Welcome to a better way.

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