Author Archives: Jerry Henderson

Fee Schedules and Allowed Reimbursement in Physical Therapy Billing

I just ran into a series of blog articles that included some misinformation on fee schedules.  Although I would much rather write on clinical management, I felt obliged to write on this, because it is a constant source of confusion. By and large, you should not charge different payers different fees for the same service.  If you do want to consider creating multiple fee schedules, talk to a knowledgeable healthcare attorney or consultant and have

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Measuring No Shows in Physical Therapy Practice Management

I did a recent series of blogs on improving your no show rates based on interviews with Paul Christensen, DPT, OCS, ATC, FAAOMPT, who is on the Clinical Advisory Group for Clinicient.  Working on these blog articles reminded me of an important problem: there is not an accepted standard for counting no shows and cancellations.  To get meaningful metrics on failed appointments across different organizations, everyone must use the same standards and policies and have a common reporting infrastructure. 

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Physical Therapy Practice Management: Reducing Patient No Shows in Physical Therapy, Part 4 of 4

This is the final blog in a 4 part series of articles based on an interview with Paul Christensen, DPT, OCS, ATC, FAAOMPT.  Paul is the founder of OPTM Physical Therapy Group with office in San Jose and Los Gatos California and is on the Clinical Advisory Group for Clinicient. I recently had the opportunity to sit down with Paul and ask him how he manages the no show rate at his clinics.  In prior

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Physical Therapy Practice Management: Reducing Patient No Shows in Physical Therapy Practice, Part 3 of 4

This is the third blog in a 4 part series of articles based on an interview with Paul Christensen, DPT, OCS, ATC, FAAOMPT.  Paul is the founder of OPTM Physical Therapy Group with office in San Jose and Los Gatos California and is on the Clinical Advisory Group for Clinicient. In previous posts, Paul talked about how identifying the right problem and practice philosophy influence no show rates. This is a continuation of our discussion.

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