Physical Therapy Software, PT Billing Services, OT & PT Billing Software

Measuring No Shows in Physical Therapy Practice Management

| on March 6, 2012

I did a recent series of blogs on improving your no show rates based on interviews with Paul Christensen, DPT, OCS, ATC, FAAOMPT, who is on the Clinical Advisory Group for Clinicient. Working on these blog articles reminded me of an important problem: there is not an accepted standard for counting no shows and cancellations. To get meaningful metrics on failed appointments across different organizations, everyone must use the same standards and policies and have a common reporting infrastructure.

Physical Therapy Practice Management: Reducing Patient No Shows in Physical Therapy, Part 4 of 4

By Jerry Henderson

| on February 28, 2012

This is the final blog in a 4 part series of articles based on an interview with Paul Christensen, DPT, OCS, ATC, FAAOMPT. Paul is the founder of OPTM Physical Therapy Group with office in San Jose and Los Gatos California and is on the Clinical Advisory Group for Clinicient. I recently had the opportunity to sit down with Paul and ask him how he manages the no show rate at his clinics. In prior

From Clinician to Leader

By Clinicient

| on February 24, 2012

Just read Paul Martin’s Friday Morning Moment – we highly recommend you subscribe to it if you don’t already. This week Paul states “As your rehabilitation business grows it is critical that each clinic be led by a clinician. You should expect a Clinic Director to take responsibility and accountability for not only the clinical aspects of the business, but the operational and financial results of the clinic as well.” He then goes on to recommend

Physical Therapy Practice Management: Reducing Patient No Shows in Physical Therapy Practice, Part 3 of 4

By Jerry Henderson

| on February 21, 2012

This is the third blog in a 4 part series of articles based on an interview with Paul Christensen, DPT, OCS, ATC, FAAOMPT. Paul is the founder of OPTM Physical Therapy Group with office in San Jose and Los Gatos California and is on the Clinical Advisory Group for Clinicient. In previous posts, Paul talked about how identifying the right problem and practice philosophy influence no show rates. This is a continuation of our discussion.