Physical Therapy Billing and Collections
Proven to increase revenue, recover payments faster
and lower A/R.

Billing & Collections

Physical Therapy Billing & Collections Software

Physical Therapy Billing Software – Claim Creation & Payment Posting

Whether you use our physical therapy billing software to do your own billing, or opt for our physical therapy billing service, the Clinicient Billing & Collections system is designed to help you get paid faster, receive higher payments per visit and take the manual work out of PT billing.

Automated patient record change and payer-specific rule tracking, real-time error checks, and Electronic claim and submission and Remittance Advice (ERA) posting all help keep your billing and collections up-to-date and fully accountable. Thanks to the integrated, web-based Clinicient system, the patient information you need is always right at hand. And in the event you need a backup to your billing, lose your billing person, can’t afford the overhead of a billing team, or are unhappy with your billing performance, you can quickly and easily switch to our PT Billing Service without having to change billing systems.

 

Benefits

Your physical therapy billing is made simple with Clinicient’s Billing & Collections Software. Fully integrated and automated, this comprehensive EMR PT billing software solution sees you through from initial patient visit and therapist documentation to final billing – so nothing is missed.

Clinicient Billing & Collections software:

  • Improves cash flow by helping to get you paid faster (in as few as 6 days) with electronic billing and claims submission and ERA payment posting
  • Improves staff efficiency by automating tasks, improving communication and providing complete transparency and access to all therapy patient account data
  • Provides instant views into your A/R standing
  • Increases cash collections by alerting your front desk staff to patient balances and copay requirements
  • Maximizes your clinic’s therapists’ productivity by ensuring they are paid for all their therapy services
  • Is fully secure, HIPAA compliant and ANSI-5010 ready
  • Provides therapy business performance insight and points to areas that need improvement

Take a quick tour of the benefits of our Billing & Collections Practice Management System to discover ways to improve your business with Clinicient.

 

Features


Clinicient Billing & Collections physical therapy software is secure, simple to set up and use, and the smart choice in practice management solutions for your Outpatient Rehabilitation practice. Features include:

Full EMR Integration – All-in-One Solution:

  • Full integration with patient contact records, scheduling and clinical documentation
  • Ability to immediately access all patient information in one system, eliminating the need to log into separate system
  • No re-entry or importing and exporting of data
  • Payer-specific, rules-driven charge capture at time of documentation
  • Automated charge aggregation from clinical documentation to ensure that documentation matches charge ticket
  • Automated push through of charges once therapist signs off on documentation, allowing claims to be billed instantly
  • Quick links to chart notes and attachment to claims
  • Automated change tracking and notification when changes are made to a patient’s record that impact billing: patient demographics, insurance information, diagnosis codes and charge tickets
  • Task Management to facilitate communication with front desk and therapists; associates tasks with individual claims, patients, payers and referrers and assigns to staff
  • Automated alerts to front desk to collect patient balances when owed and missing information required for billing
  • Ability for front desk to access patient statements and collect for copays, supplies, and cash-based services with instant
  • posting to patient’s account
  • Daily cash reconciliation reports to help track and reconcile money collected over the counter

PT-Specific Billing Software Designed for Clean Claim Submission:

  • ANSI 5010 ready
  • Payer-specific error checking and real-time notification of missing information to staff before charges are processed to reduce claim denials
  • Complete scrubbing of claims to ensure all payer requirements are met before submission
  • HIPAA 837 compliant electronic claims submission for primary, secondary and tertiary payers
  • Option to print chart notes with paper claims as required
  • Individual line item claim resubmission enabling quick claim resolution
  • Claim submission for HCFA and UB-04 to support rehab agencies, CORFs and PTIPs
  • Support for billing multiple tax IDs and NPIs by location
  • Automated tracking of changes requiring re-billing with easy batch re-billing
  • Automated secondary claim transition and EOB transfer for electronic submission or EOB printouts for billing on paper
  • Automated detection of Medicare crossover payers

Collections That Result in Faster Payments:

  • Clearinghouse integration and Smart Payment Posting with Electronic Remittance Advice (ERA-HIPAA 835) to replace paper EOBs for nearly all payers
  • Automated payment entry that matches copayments to correct dates of service
  • Expected reimbursements tracked, reported and supported against allowed amounts by CPT code, date or visit rates
  • Highlighted line items when payment is less than the expected amount, preventing posting errors and providing opportunity to correct errors before A/R is impacted
  • Tools for managing payer credits, takebacks and refunds
  • Ability to reconcile billing system to deposit records to ensure all payments are posted
  • Ability to capture payer settings and alert staff of payer requirements to eliminate future claim denials
  • Payment validators to detect un-posted payments and underpaid items, helping to prevent common posting errors

Billing Management Software That Keeps Business Performing Optimally:

  • Payer follow-up, denial analysis and claim reprocessing tools with follow-up ticklers
  • Ability to work past due claims directly from the A/R report
  • A/R Management tools and filterable collections module to view A/R onscreen: oldest to newest, largest to smallest or by specific payers
  • Ability to drill down to the details behind any transaction – just a click away
  • Remote practice management capabilities enabling centralized PT billing management for numerous clinics
  • Month-end closing reports with the ability to lock down numbers at period close to produce information required for accounting reconciliation

Patient Account Management That Helps Automate Patient Collections:

  • Automated copay collection and posting to avoid missed copays and track reserved patient credits until EOBs are received
  • Ability to easily direct bill and track supplies, cash services and other patient fees such as interest charges, late fees and no show fees
  • Automated generation of easy-to-read patient statements, showing charges, adjustments and payments organized by date of service
  • Set criteria for statement cycles to allow statement runs to be separated across multiple days
  • Statement preview prior to printing
  • Historical record of all patient statements
  • Balance forward statement option to keep statements short
  • Accurate patient responsibility based on date of transition to patient
  • Tracking of insurance pending amounts; zero balance statements sent as needed
  • Automated notations for past due accounts based on aging days
  • On demand collection and lien letters
  • On demand reports for Flexible Spending and High Deductible (HSA) plans
  • Ability to easily write off items as needed and track patient refunds
  • Ability to optionally upload statement files to Zirmed to outsource statement preparation and mailing

If you’re looking for additional support for your PT practice, consider Clinicient’s Billing Service. Fully integrated with your outpatient therapy business, we make it easy to outsource.

 

Screenshots

Automated Charge Entry with Claim Validation

Clinicient PT software

Work Claims Quickly

Clinicient PT software

Automated Payment Posting

Clinicient PT software

Denial Analysis

Clinicient PT software

Print Statements On-the-Fly

Clinicient PT software

 

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Our Other Physical, Occupational, Speech, and Outpatient Therapy Products:

 

Top Physical Therapy Billing Software Blog Posts

Physical Therapy Billing – 3 Ways to Improve Cash Flow in a Physical Therapy Business

By Jim Plymale
Your Physical Therapy billing software, or your physical therapy billing service most certainly help you keep your finger on the pulse of your cash flow. The simplest way to measure and manage your cash flow is with the Days A/R metric. Simply put, Days A/R (or Accounts Receivable Days) is a measure of how many days on average it takes to collect the revenue for the services your clinic provides. Your Accounts Receivable is the total balance owed to…
Read More…

Fee Schedules and Allowed Reimbursement in Physical Therapy Billing

By Jerry Henderson
I just ran into a series of blog articles that included some misinformation on fee schedules. Although I would much rather write on clinical management, I felt obliged to write on this, because it is a constant source of confusion. By and large, you should not charge different payers different fees for the same service. If you do want to consider creating multiple fee schedules, talk to a knowledgeable healthcare attorney or consultant and havet…
Read More…

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  • "Clinicient took the guess work out of our billing and having to micro-manage EOBs. Our management team can really focus on growing the business and delivering quality care now."

    -Ben Wobker, PT, MSPT, CSCS, Owner
    Lake Washington Physical Therapy