Front Desk Support
Patient Registration & Scheduling
Your front desk is at the heart of collecting critical patient information that directly affects your therapy practice performance. The Clinicient Front Desk Support system provides your front desk staff with the tools they need to be successful, and guides them every step of the way in gathering the information that both therapists and billing staff depend upon. It’s web-based, intuitive, and simple to set up.
From scheduling therapy appointments to managing patient accounts to following insurance changes and copays, Clinicient’s Front Desk Support EMR software keeps your PT practice communicating, on task, and on track.
Benefits
With Clinicient Front Desk Support, you and your office team benefit from an improved, paperless information flow, ensuring better patient care.The Clinicient EMR software system
- Reduces patient scheduling errors and no-show and cancellation rates
- Increases staff accountability through assignment and tracking of critical tasks
- Improves patient satisfaction with on-demand account information
- Increases cash flow and reduces write-offs by encouraging early collection of patient responsibility
- Reduces insurance denials by catching expired authorizations and missing therapy service information earlier
Clinicient enables your front desk staff to stay on top of important tasks related to patients, physicians and insurance companies and to work cohesively with therapists and billing departments. And real-time access to patient information and insurance requirements will keep your office running smoothly and cost effectively.
Learn more about the many features of Clinicient Front Desk Support.
Features
The Clinicient Front Desk Support system provides both Patient Registration and Patient Scheduling management, with real-time access to patient financial information and documentation. Convenient features include:Patient Registration
- Quick and simple patient intake
- Electronic scanning of insurance information and correspondence
- One common patient record for both documentation and billing
- Authorized visit count and expiration date tracking and alert
- Referral visit count and expiration date tracking and alerts
- Automatic highlighting of missing information required for billing
- Medicare regulatory tracking
- Medicare Plan-Of-Care and Progress Note tracking
- Tracking of patient case insurance history and changes for easy rebilling
- Billing alerts and cash register provided to collect copay, co-insurance and over-the-counter supplied and fees
- Automatic notification to billing when critical information is changed, supporting timely re-billing to avoid denials
- Front Desk Task List and follow up
- Customizable forms and letters
Patient Scheduling
- Easy patient scheduling of single or multiple therapists, clinics and appointments
- Ability to view schedules by patient, therapist, team or clinic
- Ability to view schedules by selected day, week or month
- Ability to view multiple appointments for a single patient
- Resource scheduling such as equipment and rooms
- Remote system access and change of schedules
- Appointment types and status configured by color
- Simple drag and drop to move or copy appointments
- Printable patient schedules
- Email and text appointment reminders
- Easy cancellation and no-show tracking
- Ability to record
Screenshots
Dynamic and Fully Customizable Patient Scheduling
Completely Paperless Patient Record
Realtime Direct Connection to Billing for Patient Account Management
Admininistrative Management Tools
Learn the Value of Truly Integrated, Web-Based Software
