Weekly News Scan: Patient engagement tech to invest in, How data can enhance the patient experience

This week in the news, we look at a report from the MGMA that identifies the top six patient engagement technologies that improve clinic operations, updates coming to ACA exchange plans that will improve the quality of care and a look at how data can enhance the patient experience.

We hope you enjoy!

6 patient engagement technologies that improve clinic operations, Patient Engagement HIT, August 22, 2019

Looking for ways to improve clinic operations and drive your organization towards patient-centered care? Look no further than patient engagement technologies. In a new report from the MGMA, six different patient engagement technologies were identified as able to enhance clinic operations and deliver an improved patient experience.  Among these technologies, data analytics, digital patient check-in and telehealth were identified. No matter if your clinic has these strategies already in place or simply have them on your roadmap, it’s important to know what tools are enhancing clinic operations across the country. Learn what other technologies were included and how your organization can implement them in this article.

CMS to display the star ratings for Affordable Care Act exchange plans, Healthcare Finance New, August 16, 2019

For the first time, CMS is requiring the display of star ratings for health plans offed on the ACA exchanges, beginning with the 2020 enrollment season kicking off on November 1. Beyond the quality of care, star ratings will also compare prices which consumers can view together on the exchange websites. Star ratings will be based on measures such as how other enrollees rate the doctors in the plan’s network, the care received and more. This is a crucial update as it makes the insurers offering these plans responsible for the quality of care given by their providers and also encourages competition. Learn more about this update and why it matters in this article.

How data can help enhance patient experience, Becker’s Hospital Review, August 19, 2019

In this article, Kevin R. Gwin, Chief Patient Experience Officer at University of Missouri Health Care, sits down for a Q&A to discuss the key role data plays in improving the patient experience. Kevin talks about what he sees as the biggest threat to patient experience today, how he thinks his role will evolve over the next five years and more. Don’t miss it!

Bonus: Stumped by the CMS Proposed Rule for 2020? Join these experts as they break it down, September Clinicient Webinar

With the proposed rule that just came out, some major league Medicare changes are coming for therapists. Luckily, you don’t have to read all 1704 pages of the proposed rule to decipher what you need to do to get ready. We have just the right team at bat to help. Join compliance expert Nancy Beckley and our own Jerry Henderson on September 5th to get the latest updates you need to know. Register today.

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Taylor Goldsmith

Content Marketing Program Manager

Taylor Goldsmith is the Content Marketing Program Manager at Clinicient where she manages the blog, social media strategy, supports lead generation activities and more. She provides insightful direction to a variety of other daily Clinicient activities and brings to her team knowledge of core and emerging marketing strategies. Taylor earned a Public Relations degree from the School of Journalism and Communication at the University of Oregon. In her spare time, she likes to travel, explore the Portland food scene, and cheer on the Oregon Ducks.

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