9 Must Know Stats About Why Patient Experience MattersDid you know over 50 percent of people would switch healthcare providers simply so they could receive better customer service? Taking a patient-centric approach is not only good for patients – it’s good for business too....Infographic
Spotlight: CPRxCPRx is a booming practice in Southern California with two clinics and hopes to grow into more locations....Case Study
The Five Essentials for a Winning Front Desk ExperienceYour front desk is so much more than the busy place where administrative work gets done. More importantly, the front desk delivers the first, and often last, experience a patient has with your practice....Tip Sheet / FAQ
Building Better Outcomes: The “It” Factor That Enables Top Therapists to Succeed When it comes to clinical outcomes, a patient’s road to recovery is driven by much more than the clinical techniques used by their therapist....Webinar
10 Ways to Build Stronger Connections with Patients Why do some therapists have low no show, cancellation and dropout rates? While many assume it’s their clinical skills, that’s most likely only half the story....Tip Sheet / FAQ
How to Create a Better Care Experience and Boost Profits With co-pays and deductibles increasing more than ever, your patients are now responsible for more of your revenue than ever before....Tip Sheet / FAQ
Breaking Down the Barriers Between Patient Care and ProfitsAs therapists, you know that patients are at the heart of every therapy practice. How well patient interactions are managed is crucial for creating satisfied patients, delivering positive outcomes and driving positive financial results—especially with shrinking reimbursements and the transition from fee-for-service to value-based care....Webinar
4 Key Metrics for Increasing Practice RevenueWondering how to find the best way to increase practice revenue? Check out our infographic to learn four key metrics that can show you the way....Infographic
5 Do’s and Don’ts When Using Practice MetricsWhen it comes to practice metrics, deciding which ones to track is just the tip of the iceberg. Look further and you’ll see that understanding how to share metrics with your team and why it’s a bad idea to track everything are just as, if not more, important....Tip Sheet / FAQ
Nine Common Prior Authorization Mistakes that Lead to Claim DenialsPrior authorizations are a huge burden for therapy practices. Simple mistakes associated with prior authorizations can delay patient care, add to administrative headaches and reduce revenue....Tip Sheet / FAQ
Love It or Leave It: A Breakdown of MIPS for TherapistsTo love it or leave it? When it comes to the Merit-Based Incentive Payment System (MIPS), that may be one of the hardest calls therapists make this year....Webinar
Webinar: Five Tactics to Boost 2019 Therapy Practice RevenueAs reimbursements continue to get the squeeze and patients are forced to shoulder more and more financial responsibility, it is more important than ever to be proactive about your strategy to boost revenue....Webinar