Physical & Occupational Therapy Billing, Collections and Claims

  • Physical Therapist discusses EMR and billing software

    Clinicient just automates all those processes. It's one or two clicks to get everything.

    Lisa DeCoste Performance Physical Therapy, RI
  • Jane Milliff, Physical Therapist, increased first pass payment to 91% with Clinicient.

    We have now with Clinicient 24 days average for AR and our first pass payments are 91% payable and that’s astounding, wonderful.

    Jane MilliffAlta Physical Therapy, CO
  • Therapist Jessica McMurdie discusses Physical and Occupational Therapy Billing Software

    I don’t get caught up in the minute details around billing and insurance anymore, so I can do more work with patients and focus on growing the business.

    Jessica McMurdieStepping Stones Occupational Therapy, WA

Therapy Billing and claims management that get you paid fuller, faster.

We’ve processed nearly $1 billion in collections and millions of insurance claims from thousands of payers in nearly every state. This collective experience is paying off, our Total INSIGHT customers saw a double-digit year-over-year revenue increase in the first year.

How do we do it? A unique combination of our powerful EMR/billing software platform, process automation and the partnership of a dedicated team of billing and collections professionals. Backed by our proven platform, they work with complex PT billing and collection issues daily, to help you:

  • Bill completely and compliantly
  • Speed collections with daily billing, payment posting and follow up
  • Collect more of what you’re rightfully owed
  • Reduce manual work that bogs down your team

Therapy Billing and Claims Management Features

Standard billing services — even those dedicated to physical therapy billing, occupational therapy billing and speech therapy billing software — are incapable of doing what our software platform, services and billing and collections pros can do:

Patient Intake
  • Electronic eligibility verification
  • Automated alerts and notifications for missing patient intake elements
Claims Submission
  • One-click claim processing
  • Real-time claim submission (paper and electronic)
  • Claim validation against rules editor
  • Pre-populated PQRS codes for selection
  • Payer rules editor
  • EOB & Receipt Management
  • Post ERAs to eliminate manual posting efforts
  • Payer rules allow for complex ERA posting
  • Paper payment posting when required
A/R Management
  • Corrections queue prevents claim rejections and denials
  • Appeals support
  • Rejection/denial analysis for prevention
  • Payer follow up and claim reprocessing
  • Auto claims statusing
Patient Payments
  • Automated processing, review and mailing of patient statements
  • Toll-free customer service for patient inquiries
Metrics Reporting
  • Monthly preparation of KPI Metrics that help inform decisions
  • Monthly data driven coaching and account review
  • Perform period close and monthly financials
Therapist discusses eliminating human error through software

Automated billing is a beautiful thing. I only regret not doing this sooner.

Joan WardActivePT & Sports