Who We Are – And What We Do for You
Clinicient is a combination of the words “clinic” and “efficient”. And that’s the essence of who we are.
Founded in 1998 by Physical Therapist Jerry Henderson, we focus exclusively on providing Outpatient Rehabilitation business solutions. We are dedicated to helping private practices in Outpatient Rehabilitation succeed. And we do it by offering a unique combination of integrated physical therapy software, efficient business processes, physical therapy billing experience and an unprecedented knowledge base of payer rules.
Beyond providing software, our goal is to bring together the combined knowledge and learning of all our physical therapy clients so that we can help each other grow and gain strength as a community. Over the years we’ve built a technology platform unlike anything else in the market, allowing us to create an ever expanding network of Outpatient Rehab practices, payers and industry expertise. Since the introduction of Clinicient’s first integrated software system in 1999, our charter has been to reward great outpatient care and solve the problems of getting physical therapists paid for their services. Thousands of therapists and clinical staff have relied on Clinicient to enable them to care for their clients as well as their bottom line. Through our network of customers in nearly every state, we have managed over $100 million in collections, worked with over 2,800 payers nationwide, and now maintain the largest database of payer rules and knowledge in the Outpatient Rehabilitation market. Our office is headquartered in Portland, Oregon.
Clinicient is proud to work with a Clinical Advisory Group of of therapy professionals who work with us to provide advice on issues they face as therapists, clinic owners and business professionals. Their guidance helps us stay current on clinical issues and ways we can continue to help our customers succeed. Click here to read more about them.
Learn more about what makes Clinicient different and what we can offer to your therapy practice.
Chief Executive Officer
Jim Plymale is a dynamic and energetic leader who brings more than 20 years of leadership experience with growth-stage software companies to Clinicient. For 8 years, Jim was Vice President of Marketing for OrCAD where he helped grow the company through several successful product introductions, acquisitions and an IPO. Jim was also Vice President of Marketing at WebCriteria, a provider of ASP-based, web application management software. Prior to WebCriteria, Jim was Vice President of Marketing at PassEdge, an Intel subsidiary that developed a digital rights management platform for secure distribution of video over IP networks. Jim has a Bachelors of Science in Electrical Engineering from Portland State University.
Chief Financial Officer
Kari Minton’s 24-year career includes experience with interactive television, wireless and cable broadband companies, high tech companies and Big Four public accounting firms. Most recently, Minton was Vice President of Finance at Ensequence, a venture-backed provider of services and solutions to the interactive television industry. Prior to Ensequence, she was Vice President of Finance and Administration at BeamReach Networks, a venture-backed provider of broadband access systems. She also served as corporate controller at Terayon Communication Systems, where she led the growth and development of the finance organization through Terayon’s transition from a pre-public company to a public entity with more than $300 million in worldwide revenues. Minton graduated summa cum laude with a bachelor’s in accounting from Central Washington University.
Vice President of Product
Keddrick leads product definition and development and manages the strategic roadmap for Clinicient, bringing more than 10 years of technology marketing, development and implementation experience to Clinicient. Throughout his career, Keddrick has specialized in bulding secure, cost-effective distribution solutions for various industries. Keddrick was VP of Product Management for WebCriteria, a provider of ASP-based web analytics software. Keddrick was one of the founders of PassEdge Corporation (an early pioneer in securing digital media on the Internet) where he led marketing and business development. Keddrick has also held product marketing and business development roles at InterTrust Technologies, Intel Corp. and Imation. Keddrick has also held a number of IT Operations leadership roles including building the first paperless records network for Safeco Corporation in Redmond, WA.
Keddrick has an MBA from the University of Texas and BAs in Chinese History and Economics from the University of Washington.
Vice President of Clinical Community
Jerry has been a Physical Therapist for over 25 years. In addition to his role as Chief Therapist advising Clinicient, Jerry maintained an active private practice and was President of PhysioCare Corp. which provides management and financial services for independent physical therapy clinics. Prior to PhysioCare, Jerry founded Physical Therapy Clinics, Inc. (PTCI) a multi-clinic physical therapy operation. In 1995, he co-founded PT Link Corporation, which developed physical therapy documentation software. PT Link was acquired by The Pathways Group. In 1993, Jerry co-founded the Independent Private Practice Physical Therapy Association, a non-profit corporation to organize independent physical therapists for local legislative action. Jerry has a BS in Physical Therapy from the University of Utah.
Clinicient is a dynamic and growing company dedicated to helping private practices in Outpatient Rehabilitation (physical therapy, occupational therapy, speech therapy, etc.) be successful. We provide web-based practice management software and billing services designed to help clinics manage their practices more easily and profitably.
The Clinicient culture values teamwork, self-direction, creative problem-solving and a customer-focused attitude. The nature of our business is that we work closely together and we depend on each other to get the job done. If you’re someone who works well with others and likes to collaborate, who takes initiatives, and who likes to succeed at their career, you could be a good fit for the Clinicient Team.
We offer competitive pay, excellent benefits and vacation packages. Our offices are located in the heart of downtown Portland, Oregon, close to the Max line. If you meet our qualifications and are interested in applying, please send a cover letter and resume to firstname.lastname@example.org. No phone calls please.
The Director, Revenue Cycle Operations is responsible for delivery of best in class revenue cycle management services to Clinicient’s outpatient rehabilitation clients. This role is ideal for the individual who is always looking to do better, who sees good enough as the enemy of great, who is constantly demanding the best from themselves and is passionate about building high-producing, high-quality teams.
We are seeking an individual to make a positive impact on our client implementation experience. As an Implementation Consultant at Clinicient, you will work with a dedicated, professional group of individuals focused on the quality and timely implementation of Clinicient’s software and services. You will be a primary point of contact during client implementations as s subject matter expert on the clinical/front desk component of our software and the benefits it can bring to the clinic and its therapists.
The Account Manager is the champion of the client and is responsible for guiding billing service clients through the Clinicient experience and for creating highly satisfied, reference clients. The Account Manager will engage with the client during the sales and implementation process to properly set expectations, work proactively and collaboratively with the client and internal partners to align company and client resources to ensure the maximization of revenue and payment recovery, and assist client management by providing periodic reporting, analysis of result and making recommendations for improvement.
Regional Sales Consultant
Clinicient is seeking a Regional Sales Consultant to help win customers for our fast growing company. The right candidate will have consultative selling experience preferably in a healthcare and/or SaaS environment and be comfortable selling to non-technical buyers (Physical Therapist/Owners in private practice or Office Administrators) in the Outpatient Rehabilitation market. They will be skilled at developing relationships and executing strategies for identifying opportunities in their region, understanding prospect needs, creating a compelling vision and finding creative ways to overcome selling challenges. They will primarily be selling over the phone and facilitating demonstrations via Go-to-Meeting. They must be a self-starter who enjoys working in a fast-paced, technology environment and understand the challenges of working in a growing company.
Recent Press Releases
Clinicient EMR Unveils Compliance Tools to Ease the Manual Medical Review Process for Outpatient Physical Therapy Claims
Clinicient Announces Physical Therapy Clinical Advisory Group
Simple Metrics to Track for Physical Therapy Practice Success