About Clinicient
About Clinicient

Rewarding great care through partnerships with the clinicians we serve.

At Clinicient we believe in the power of therapy.

Clinicient started with one idea. One therapist who was frustrated managing his practice on paper and unable to find EMR software designed for therapists. He banded together with one biomedical engineer, who developed rehabilitation billing software and services, as well as technology veterans with the software background to make an idea reality. Together they created INSIGHT. The one complete and easy platform to efficiently manage the clinical and financial functions of outpatient therapy businesses.

Over a decade later, our team of clinical, practice management, revenue cycle and technology experts remain passionate about therapy and work daily to eliminate the work that gets between therapists, their patients and running a successful practice.

Our vision

Clinicient's vision is to improve 20 million lives by 2025. This is our higher purpose and what drives us to help therapists and clinics thrive in all aspects of their business.  Get inspired by how therapists are improving lives every day. Read their stories.

Our mission

Our mission is a noble one:  to reward great care through partnerships with the clinicians we serve. We do this by combining the clinical tools that allow our clients to efficiently deliver and document care and the financial tools to maximize reimbursements.

Our true single system for therapy EMR & billing

Some systems claim to be "integrated."  We're even better. Our true single system for EMR and billing brings everything together in one place to run and grow a thriving patient-centric practice. Loved by therapists, billers and practice owners alike for it's ease, efficiency and real-time visibility,  it’s the #1 recommended system for outpatient rehabilitation.

Our expert services

Clinicient's client success team is built up of world-class clinical, practice management and revenue cycle experts. They've combined decades of collective expertise with one goal in mind: helping our clients build the perfect practice – from a clinical, outcomes and financial perspective – so together we can improve more lives.

Therapists in training

The core values guiding our team.

Ask Clinicient clients what they like most about working with us, and they’ll say “the people.” Ask our team members, and they’ll say the same thing. We’re proud of our company culture: an environment where everyone is empowered to look out for our clients and one another, to do what it takes to succeed together – and have fun doing it.

Our core values

  • People

    Our people are the difference:

    • We treat each other with dignity and respect.
    • We develop our people personally and professionally.
    • We foster an environment for learning and growth.
    • We are passionate about our people: employees, partners and clients.
  • Client Focused

    Our clients' success is our success:

    • We create ongoing mutually-beneficial partnerships with our clients.
    • We own and promptly address client needs.
    • We communicate with respect and a positive attitude.
    • We live by and for our clients' success.
  • Trust

    Be honest and transparent:

    • We believe mutual trust is essential to the health of our clients and business.
    • We exhibit professionalism and ethical standards in all we do.
    • We act with integrity at all times.
    • We are open and authentic with each other and our clients.
  • Innovation

    Find a better way:

    • We continuously seek new and innovative solutions.
    • We empower our people to take informed risks and support new ideas.
    • We are forward thinkers who keep ahead of trends and issues in our industry.
    • We learn fast from success and failure.
  • Fun

      Enjoy the journey:

    • We laugh together and celebrate our accomplishments.
    • We create a positive and dynamic work environment that supports individual, team and organizational success.
    • We prescribe to a work hard, play hard attitude.
    • We believe happiness leads to success. 
  • Excellence

      Deliver exceptional results:

    • We expect more of ourselves than our clients do.
    • We share what we learn along the way so that everyone grows.
    • We are agents of change and drive toward being part of a solution.
    • How we achieve results is just as important as the results.
    • We hold ourselves and each other accountable.
  • Teamwork

    One team:

    • We collaborate to achieve shared success across the organization.
    • We can do more together.
    • We assume positive intent.
    • We are inclusive and encourage ideas from everyone.
Professional therapist services

Our leadership team.

In a dynamic and transforming industry like healthcare, having an experienced team at the helm to protect our clients' interests today and prepare them for the future is key to success. Our company and clients are thriving under the steady guidance, leadership and vision of our talented team of healthcare, business operations and technology executives.

Clinicient employees working together as a team.

Join us.

At Clinicient, you have the chance to be an impact player in a dynamic, open, results-oriented company that's growing as rapidly as the healthcare industry it's helping to transform.  Come grow your career with us:

  • AR Specialist

    The AR Specialist role focuses on working denied claims. Resolve incomplete claims. DDE claims follow up for Medicare Part A clients. Work clearinghouse rejections for specified region. Focus directed to categories that support the AR Relief Curve, the Days in AR metrics (< 35) and the Clinicient goal of collecting 60% of all AR in 60 days. Focused efforts will be on any claim in the over 90 day bucket.

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  • Sr. Software Engineer- Keet

    Role Summary

    The position of Senior Software Engineer will help to create new solutions for Keet Health’s platform and improve current solutions. The Senior Software Engineer position will be working in a variety of programming languages (Java, Ruby, Javascript) and databases (MySQL, Postgres) to be used in a service-oriented architecture deployed in a cloud infrastructure (AWS, Azure).

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  • Implementation Consultant- Keet

    Role Summary

    As a key member of Keet’s implementation team, this team member will be responsible for partnering with the project manager and other team members to ensure the successful implementation of our products and services through training activities and project support, driving total customer satisfaction.

    As an Implementation Consultant, you will work to deliver our software and revenue cycle management solutions to our clients. You will serve as a trusted advisor to our clients, helping them to achieve their strategic goals. Your major responsibility is training our clients in the use and functionality of our software. You will help to lead implementation projects by interviewing clients’ subject matter experts, documenting business requirements, and providing best practice recommendations for applying our best-in-class solutions.  You will also assist with testing and go-live activities.

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  • Client Support Specialist- Keet

    Role Summary

    The Client Support Specialist is a key player on a team focused on delivering exceptional customer service to our clients and patients that use the Keet platform.  Tasked primarily with supporting clients and patients in their use of the system, initiating proactive measures that result in decreased case volume and resolution time, and providing feedback and support to Engineers and Developers, they are the ultimate team player. As a Customer Support Consultant, you’ll play a key role in maintaining the customer relationship.

    The Client Support Specialist ensures successful customer and patient onboarding, system adoption and ongoing usage. The Customer Support Consultant is focused on engaging directly with our customers and their patients to understand their needs, guiding them in successful use of the software and advocating for process and product enhancements that improve the overall user experience.

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  • Client Support Specialist

    Role Summary

    The Client Support Specialist is a key player on a team focused on delivering exceptional customer service to outpatient rehabilitation practices using Clinicient’s practice management software. Tasked primarily with supporting customer accounts in their use of the system, initiating proactive measures that result in decreased case volume and resolution time, and providing issue feedback and support to Team Managers, they are the ultimate team player. The Client Support Specialist plays a key role in maintaining the customer relationship.

    The Client Support Specialist partners with the Team Manager in aligning Clinicient and customer resources, to ensure successful customer onboarding, system adoption and ongoing usage. The Client Support Specialist is focused on engaging directly with customer to understand their needs, guiding them in successful use of the software and advocating for process and product enhancements that improve the overall customer experience.

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  • Integration Engineer

     

    The Integration Engineer will play a significant role to provide technical support for assigned applications. The Integration Engineer implements and maintains interface technical solutions that enable the organization to achieve its integration goals.

    Clinicient employs Integration Engineer to ensure high quality level development of software applications, Integration Engineer will define how the data from our applications will be stored, consumed, integrated and managed by different data consumers. This position requires being adaptable to changing technology environments. Integration Engineer work collaboratively with all participants across software development projects.

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