About Clinicient
About Clinicient

Rewarding great care through partnerships with the clinicians we serve.

At Clinicient we believe in the power of therapy.

Clinicient started with one idea. One therapist who was frustrated managing his practice on paper and unable to find EMR software designed for therapists. He banded together with one biomedical engineer, who developed rehabilitation billing software and services, as well as technology veterans with the software background to make an idea reality. Together they created INSIGHT. The one complete and easy platform to efficiently manage the clinical and financial functions of outpatient therapy businesses.

Over a decade later, our team of clinical, practice management, revenue cycle and technology experts remain passionate about therapy and work daily to eliminate the work that gets between therapists, their patients and running a successful practice.

Our vision

Clinicient's vision is to improve 20 million lives by 2025. This is our higher purpose and what drives us to help therapists and clinics thrive in all aspects of their business.  Get inspired by how therapists are improving lives every day. Read their stories.

Our mission

Our mission is a noble one:  to reward great care through partnerships with the clinicians we serve. We do this by combining the clinical tools that allow our clients to efficiently deliver and document care and the financial tools to maximize reimbursements.

Our true single system for therapy EMR & billing

Some systems claim to be "integrated."  We're even better. Our true single system for EMR and billing brings everything together in one place to run and grow a thriving patient-centric practice. Loved by therapists, billers and practice owners alike for it's ease, efficiency and real-time visibility,  it’s the #1 recommended system for outpatient rehabilitation.

Our expert services

Clinicient's client success team is built up of world-class clinical, practice management and revenue cycle experts. They've combined decades of collective expertise with one goal in mind: helping our clients build the perfect practice – from a clinical, outcomes and financial perspective – so together we can improve more lives.

Therapists in training

The core values guiding our team.

Ask Clinicient clients what they like most about working with us, and they’ll say “the people.” Ask our team members, and they’ll say the same thing. We’re proud of our company culture: an environment where everyone is empowered to look out for our clients and one another, to do what it takes to succeed together – and have fun doing it.

Our core values

  • People

    Our people are the difference:

    • We treat each other with dignity and respect.
    • We develop our people personally and professionally.
    • We foster an environment for learning and growth.
    • We are passionate about our people: employees, partners and clients.
  • Client Focused

    Our clients' success is our success:

    • We create ongoing mutually-beneficial partnerships with our clients.
    • We own and promptly address client needs.
    • We communicate with respect and a positive attitude.
    • We live by and for our clients' success.
  • Trust

    Be honest and transparent:

    • We believe mutual trust is essential to the health of our clients and business.
    • We exhibit professionalism and ethical standards in all we do.
    • We act with integrity at all times.
    • We are open and authentic with each other and our clients.
  • Innovation

    Find a better way:

    • We continuously seek new and innovative solutions.
    • We empower our people to take informed risks and support new ideas.
    • We are forward thinkers who keep ahead of trends and issues in our industry.
    • We learn fast from success and failure.
  • Fun

      Enjoy the journey:

    • We laugh together and celebrate our accomplishments.
    • We create a positive and dynamic work environment that supports individual, team and organizational success.
    • We prescribe to a work hard, play hard attitude.
    • We believe happiness leads to success. 
  • Excellence

      Deliver exceptional results:

    • We expect more of ourselves than our clients do.
    • We share what we learn along the way so that everyone grows.
    • We are agents of change and drive toward being part of a solution.
    • How we achieve results is just as important as the results.
    • We hold ourselves and each other accountable.
  • Teamwork

    One team:

    • We collaborate to achieve shared success across the organization.
    • We can do more together.
    • We assume positive intent.
    • We are inclusive and encourage ideas from everyone.
Professional therapist services

Our leadership team.

In a dynamic and transforming industry like healthcare, having an experienced team at the helm to protect our clients' interests today and prepare them for the future is key to success. Our company and clients are thriving under the steady guidance, leadership and vision of our talented team of healthcare, business operations and technology executives.

Clinicient employees working together as a team.

Join us.

At Clinicient, you have the chance to be an impact player in a dynamic, open, results-oriented company that's growing as rapidly as the healthcare industry it's helping to transform.  Come grow your career with us:

  • Sr. Delphi Developer

    The position requires an experienced software developer who will be concerned with the design, creation and maintenance of a specialized healthcare application.

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  • Technical Support Manager

    The Technical Support Manager is responsible for understanding the strategic direction of the company and executing well defined plans focused on scaling and improving the Clinicient product and client experience.  This position requires advanced troubleshooting skills, knowledge of the Insight platform and the ability to effectively prioritize escalated issues by leveraging exceptional relationships with internal groups as well as outside customers.

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  • Director of Client Operations

    The Director of Client Operations is responsible for driving operational excellence that directly impacts client performance and satisfaction. He/she must be intimately familiar with the strategic vision and goals of the company and adept at translating them for his/her team. This position will require exceptional process and systems-thinking capability coupled with a strong ability to recruit, lead, motivate and execute goals through a diverse team of salaried and hourly staff.  The Director of Client Operations will directly lead the Client Support Center teams within the Client Success group, but will also have direct accountability for critical client-impacting, cross-functional projects related to automation and margin improvement across the organization.

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  • Lockbox Specialist

    The Lockbox Specialist role focuses on enrolling and setting up new clients with a dedicate payer lockbox. Providing pay to changes to clients payer list and following up to ensure payers are transitioned to the lockbox for future remittances.

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  • Senior Business Intelligence Developer

    The Senior Business Intelligence Developer will play a significant role in the technical development and maintenance of data warehouse, operational data store and data delivery systems. The Senior BI Developer is responsible for working with BI team members, product management, engineering, and technology operations to share in responsibilities for BI / Data Delivery development, data governance/data dictionary support, creating and defining, as well as building, products in data delivery for internal and external customers. The mission of the Sr. BI Developer is to create a high level of customer satisfaction by assuring the quality, stability, and performance of the Clinicient business intelligence and reporting product infrastructure and offerings.

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  • Technical Support Consultant

    The Technical Support Consultant is a key player on a team focused on delivering exceptional customer service to outpatient rehabilitation practices using Clinicient’s practice management software.  Tasked primarily with supporting customer accounts in their use of the system, initiating proactive measures that result in decreased case volume and resolution time, and providing feedback and support to Engineers and Developers, they are the ultimate team player.  The Technical Support Consultant plays a key role in maintaining the customer relationship and acts as a Tier 2 escalation point for billing related issues.

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