Proactive Case Management for Outpatient Rehab

  • Physical Therapist Alice Holland discusses Clinicient EMR software

    Our 1% no show rate has to do with the fact that our PTs really communicate the importance of their plan of care.

    Alice Holland Stride Strong Physical Therapy, OR
  • Jason Wambold, Physical Therapist, uses Clinicient physical therapy software to run the business and clinical sides of his practice.

    What’s good for patients is good for business. If we’re measuring objectively how we’re handling patients, that’s a direct measure of how healthy we are as an organization.

    Jason WamboldAgape Physical Therapy, NY

Get the right care to the right patient at the right time.

Proactive case management is becoming ever more important. With pay for performance, it will become essential. Yet therapists often struggle with how to put all the pieces together to do it well. Integrated and intuitive case management tools with Total INSIGHT can help.

Our case management tools are designed to make it easy to connect, communicate and coordinate care with your patients and referring physicians. Today, they’ll help you create better referral relationships, more satisfied patients and greater financial rewards. Tomorrow, they’ll help you prepare for payment based on treatment outcomes, rather than treatment volume.

INSIGHT case management tools can bring together the pieces to:

  • Educate and engage patients in their care
  • Deliver and demonstrate better clinical and financial outcomes
  • Create raving fans who think of you first for any therapy needs

And because INSIGHT case management tools are built right into our physical therapy, occupational therapy documentation, speech therapy documentation software and part of a holistic solution, all the information you need for proactive case management is always at your fingertips across the continuum of care.

Case Management Capability Highlights

Intake, Inform and Engage Patients
  • Eligibility verification
  • Billing alerts and cash register increase collects of copays and patient balances
  • Automated scheduling for plan of care
Set Goals and Expectations
  • Flexible documentation tools ease initial eval creation
  • Goal tracking and progress reporting
  • Web-based home exercise program
Make Case Management, Discharge and Follow-up Routine
  • Automated case management and follow up tools
  • Configurable clinical reports from case summaries to full evaluations
  • Patient case reports to proactively manage your patient census
  • Discharge reports to analyze and report outcomes for discharged patients
Get Proactive with Patient Communications
  • Automated appointment reminders curb no-shows and cancellations
  • Patient discharge surveys help assess patient satisfaction
  • Reports, letter templates and other communication follow up tools
  • Free automated faxing

Good case management is an asset for the clinic owner, the therapist and the patient. It provides bottom line benefits as well.

Jerry HendersonPT and Co-Founder, Clinicient