We’re dedicated to helping our customers succeed. That’s why we give you expert coaching and measurable data to help you focus on the areas that can have the greatest impact in achieving your goals. This data-driven coaching is at the core of Total Insight. With data to coach our customers to manage change, increase revenue, decrease operating costs and minimize time-to-payment while improving relationships from patient to payer.
Our team constantly monitors practice performance metrics. We analyze your results, compare against industry benchmarks and review them with you on a monthly basis. This complete visibility lets you always know what needs to be managed to enjoy better clinical and financial outcomes.
Our team of billing and collections experts specializes in A/R follow up, denial management and practice metrics. They stay ahead of changing payer rules and best practices and use our experience from managing $1 billion collections to chase down every dollar and guide you on ways to improve performance.
Tools matter. Our proprietary task management and workflow tools easily focus everyone on the priorities to get you paid quickly and completely. Account management and coaching dashboards bring practice goals front and center. Giving you visibility into key business metrics so you know how well we’re doing and where we can improve results.
You can't manage what you can't measure. We've been able to take information and change how our operation works. John WoolfPT and Owner, ProActive Physical Therapy