This is the third blog in a 4 part series of articles based on an interview with Paul Christensen, DPT, OCS, ATC, FAAOMPT. Paul is the founder of OPTM Physical Therapy Group with office in San Jose and Los Gatos California and is on the Clinical Advisory Group for Clinicient. In previous posts, Paul talked about how identifying the right problem and practice reputation influence no show rates. This is a continuation of our discussion.
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