Press Release

Southland Physical Therapy Selects Clinicient Total INSIGHT

Leading Southern California sports rehab provider implements the market’s only true “integrated” clinical, billing, and physical therapy revenue cycle management platform. 
Portland, Ore., July 18, 2016

Clinicient Inc., a leader in outpatient rehabilitation business solutions, today announced that Southland Physical Therapy has implemented the Company’s Total INSIGHT clinical, billing, and physical therapy revenue cycle management solution at its three locations in Southern California, with a fourth location currently under development in Mission Viejo. Southland Physical Therapy selected Clinicient in order to strengthen management decision making, boost therapist efficiency, and drive organizational growth.

Before partnering with Clinicient, Southland used a disjointed documentation and physical therapy billing system that housed clinical and financial data in separate databases. As a result, staff time was wasted on error prone double data entry, management reporting lacked depth, and the practice was unable to properly capitalize on patient engagement opportunities. Fortunately for Southland staff, Total INSIGHT is an all-in-one system that houses clinical and financial information in one database, putting complete practice and patient information at the fingertips of therapists and staff and automating formerly burdensome manual tasks.

“Our therapists are highly specialized professionals who offer a variety of modalities and treatment routines at our different locations. We wanted a solution that made reporting easy and fast–whether it be about the performance of an entire clinic or a singular patient’s cost-sharing responsibilities,” said Jason Park, DPT, CSCS, owner of Southland Physical Therapy. “We needed a system that would streamline time-intensive tasks and allow our therapists to focus exclusively on patient care. We look forward to using Clinicient’s integrated data and coaching to grow as an organization while emphasizing quality above all else.”

A powerful combination of software, process automation and expert business coaching, Total INSIGHT handles up to two-thirds of the work involved in the care delivery chain. Total INSIGHT customers increased their revenue by 11.1% in 2015 and by another 8.96% in Q1 2016. These financial gains occurred at the same time that most clinics experienced a squeeze in practice revenue as reimbursement rates decreased and healthcare costs continued to shift to patients.

“We are proud to announce Southland Physical Therapy has chosen Total INSIGHT physical therapy revenue cycle management to enhance and support their staff as they continue delivering optimal care,” said Jerry Henderson, vice president of Therapist Success at Clinicient. “They are a premiere provider in Southern California, as evidenced by their multiple awards, and their decision to implement speaks volumes about the need for a fully integrated, automated system in this healthcare environment. We look forward to working with Southland to continue their track record of excellence-in-care, while helping them to be paid commensurately for doing so.”

About Southland Physical Therapy

Southland Physical Therapy is an independently-owned, community-based private practice. We are dedicated to providing you with the highest quality of care available in physical therapy. We have a background in sports medicine and the highest levels of manual therapy in physical therapy and wanted to bring that level of professional care that NCAA Division I athletes received to the community level. Come visit our offices in Irvine, Costa Mesa, and Long Beach, with a fourth location soon to open in Mission Viejo.

About Clinicient

Founded in 2004, Clinicient helps outpatient rehabilitation therapy businesses optimize their clinical and financial operations from patient to payment, through a combination of cloud-based EMR, practice management and revenue cycle management (RCM) solutions. By combining its process automation technologies with expert professional services, such as data-driven practice management coaching, Clinicient enables thousands of therapists across the United States to deliver more effective clinical outcomes, and maximizes their collection of nearly $1 billion in payments annually. Clinicient is headquartered in Portland, Oregon; for more information call (877) 312-6494 or visit http://www.clinicient.com or follow Clinicient on Twitter @Clinicient.