Leading industrial rehabilitation physical therapy provider in Washington state selects Clinicient’s PracticeInsight to improve documentation, strengthen provider and employer communication, and better integrate with health systems for future growth

Portland, Ore., March 4, 2015—

Clinicient Inc., a leader in outpatient rehabilitation business solutions, announced today that People’s Injury Network Northwest (PINN), a preeminent industrial rehabilitation physical and occupational therapy provider in Washington state, has selected Clinicient’s PracticeInsight cloud-based EMR and billing solutions. Poised for growth in its Tacoma, Olympia, Kent, and Vancouver locations, PINN has partnered with Clinicient to access real-time data analytics that will strengthen its clinical and business decisions.


The state of Washington’s Workers’ Compensation billing presents unique challenges to physical therapy and rehab practices. Notoriously complicated due to overlapping relationships between the payer, provider, employer, and patient, Workers’ Compensation can create an administrative burden that eats up therapists’ hours and slows payment collections. For example, some patients simultaneously seek treatment for a Workers’ Compensation injury and a condition unrelated to an employment injury. Clinicient’s PracticeInsight integrated software creates a single source of truth for all clinical and financial documentation, making it easy to manage complex billing circumstances. Additionally, Clinicient’s payer rules engine provides deep guidance on state-by-state differences in Workers’ Compensation billing requirements.

“In selecting Clinicient as our partner, we sought a documentation and billing platform that would improve efficiency and create documentation and reporting standards of excellence across our network of clinics,” shares Thomas L. Hall, PT, CEO of People’s Injury Network Northwest (PINN). “From an operational standpoint, we are enthused that Clinicient will improve our workflow efficiency and provide analytics that clarify key performance indicators for our business.  From a growth standpoint, we sought a partner that would allow us to scale and take advantage of new opportunities – we see that in Clinicient.”

Prior to partnering with Clinicient, PINN documented with a number of different digital and paper records. This burdened therapists with time-consuming administrative tasks and charting. Created by a physical therapist for physical therapists, Clinicient’s PracticeInsight automates workflow, captures chart notes with one simple click and integrates payer rules alerts for requirements. PracticeInsight also provides an integrated view of clinical and financial data to track and analyze critical practice activities.

“I am excited to welcome People’s Injury Network Northwest to the Clinicient family,” said Rick Jung, CEO of Clinicient. “In 2015, we hope that the clinicians at PINN feel they have the opportunity to continue providing great care and feel less burdened by administrative tasks. We are the only company offering solutions specifically tailored to meet the comprehensive practice needs of the outpatient rehabilitation industry and are looking forward to supporting PINN as they grow.”

Founded in 2004, Clinicient supports thousands of therapists in 45 states across the United States and facilitates the collection of nearly $1 billion in annual payments.

About People’s Injury Network Northwest

 Peoples Injury Network Northwest (PINN) is a team of experienced Physical Therapists, Occupational Therapists, and business managers who came together in 1999 with a common vision. That vision was to improve how industrial rehabilitation was delivered in the State of Washington. By focusing on timely access to care, great communication with medical providers and claims representatives, and job-based functional rehab programs that simulate tasks an employee performs at work, PINN successfully returns injured workers back to their jobs.  Locally therapist-owned and operated, PINN leads the state in delivering exceptional outcomes for Washington State’s most complex injured workers.  For more information call (206) 948-6721 or visit www.pinnrehab.com.

About Clinicient

Clinicient helps outpatient rehabilitation therapy businesses manage change with a combination of cloud-based EMR, practice management and revenue cycle management solutions that optimize the entire care cycle from patient to payment. With nearly $1 billion in payments under management, Clinicient’s solution maximizes payment while enabling therapists to deliver superior clinical outcomes that enhance the value of therapy to patient population health management. Clinicient is headquartered in Portland, Oregon. For more information call (877) 312-6494 or visit www.clinicient.com or follow Clinicient on Twitter @Clinicient.

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