Leading Minnesota pediatric outpatient rehab practice decides that software alone is not enough to navigate a turbulent business climate
Portland, Ore., February 8, 2016

Clinicient Inc., a leader in outpatient rehabilitation business solutions, today announced that Family Achievement Center in St. Paul, Minn. has upgraded to Clinicient’s Total INSIGHT integrated clinical, financial, and revenue cycle management (RCM) solution.

Previously a user of Clinicient’s Practice INSIGHT software, Family Achievement Center was motivated by changing market conditions in the outpatient rehab industry, such as bundled payments, fee-for-performance, and capitation, to upgrade to a complete RCM services and technology solution. In such a turbulent healthcare climate, software alone is not enough. Private practices like Family Achievement Center need a complete solution capable of reengineering their business processes to get paid quickly and completely, as well as automating tasks that cut into billable time.

“Making the switch to Total INSIGHT was an easy decision that was built on trust. We first partnered with Clinicient in 2012 for software only. After three years in a reliable, rewarding relationship, we knew they were the right partner to help take our practice to the next level,” said Veronica Arens, B.S., OTR/L, and president of Family Achievement Center. “We are eager to start working with our team of Total INSIGHT clinical, billing, and collection professionals and to access more advanced analytics and automation. Our business foundation feels stronger than ever, and is ready to handle any turn the industry takes.”

A unique combination of integrated software, process automation, and professional services, Total INSIGHT automates every link in the care delivery chain, from patient to payment. Clinicient recently unveiled impressive year-over-year financial performance metrics for therapy practices that implemented the Company’s Total INSIGHT platform. Since Total INSIGHT’s commercial launch in January 2015, customers have seen an average revenue increase of 13.8 percent. These business achievements occurred at the same time as physical therapy practice profits fell as much as 20 percent over the past five years, according to IBISWorld.

“It’s especially rewarding to see a longtime customer such as Family Achievement Center migrate to our Total INSIGHT platform,” said Rick Jung, CEO and chairman of Clinicient. “Family Achievement Center is a leader not only in their Minnesota region, but is also on the forefront of the industry nationwide. We’re thrilled that Family Achievement Center has elected to upgrade, and we will be there at every step to ensure they are optimizing their business for more greatness in 2016!”

About Family Achievement Center Inc.

Family Achievement Center offers high quality pediatric Physical Therapy, Occupational Therapy and Speech Language Pathology services. It is the goal of Family Achievement’s highly trained and experienced therapy team to develop and implement the most appropriate treatment plan based on each client’s individual needs, using traditional and/or cutting edge treatment programs. FAC offers services and programs to clients in a new, state-of-the-art facility, conveniently located in a suburban east metro area of the Twin Cities.

About Clinicient
Founded in 2004, Clinicient helps outpatient rehabilitation therapy businesses optimize their clinical and financial operations from patient to payment, through a combination of cloud-based EMR, practice management, and revenue cycle management (RCM) solutions. By combining its process automation technologies with expert professional services, such as data-driven practice management coaching, Clinicient enables thousands of therapists across the United States to deliver more effective clinical outcomes, and maximizes their collection of nearly $1 billion in payments annually. Clinicient is headquartered in Portland, Oregon; for more information call (877) 312-6494 or visit http://www.clinicient.com or follow Clinicient on Twitter @Clinicient.


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